REFUND/RETURN POLICY

Any digital products sold via this website through CLICKBANK, are subject to Clickank's Return Policy as set out below:

CLICKBANK RETURN POLICY

What is ClickBank's refund or return policy?

Our official return policy for all ClickBank products is as follows:

ClickBank will, at its discretion, allow for the return or replacement of any defective product within 8 weeks from the date of purchase. For recurring billing products, returns for more than one payment may be provided if requested within the standard 8 week return period. After 8 weeks all sales are final.

Do any ClickBank products have a different return policy?

Our publishers are not permitted to make any guarantee that conflicts with our return policy. However, we have an enormous inventory of products and it can be difficult to monitor all of them all the time. If you find a product with an out of date guarantee, or any warranty that conflicts with our return policy, please bring it to our attention so that we can take corrective action.

What is ClickBank's cancellation policy for recurring billing products and subscriptions?

The customer may cancel their recurring billing products or subscriptions at any time. A cancellation means that no future rebills will be charged to their account.

What is the difference between a refund and a cancellation?

If a customer requests a refund, the money for the requested transaction is refunded back to the customer. If the refund is for a recurring billing product, then the return policy allows for the most recent payment to be returned. Multiple payment returns can be provided as long as they are within the standard 8 week return period. A refund on a recurring billing product will also result in a cancellation.

If customers request a cancellation for their recurring billing product or subscription, no future rebills will be charged to their account. Keep in mind, a cancellation will not generate a refund - it will only stop any future rebills.

How are customer inquiries handled?

When a customer reaches us by phone or email, our first response is to offer technical support for the product. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control in which case a cancellation or a refund may be processed.

Please Note: Refunds can only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund.

What about customers who try to abuse the refund policy?

Customers requesting serial or repeated returns will be blocked from making further purchases.

What is the policy for refunds requested within 8 weeks?

Customers requesting a return within 8 weeks of purchase may be approved by our customer service team if the customer provides evidence that their case merits a return.

Publishers requesting a return within 8 weeks of purchase will have their request reviewed and usually approved by our customer service team.

What is the policy for refunds requested after 8 weeks?

Customers requesting a return after 8 weeks will be directed to the publisher for technical support. Publishers may request a return, on behalf of customers, of any card or check purchase up to 12 weeks after the date of the ClickBank customer's purchase.

Is there any other reason why a payment might be reversed?

ClickBank has every incentive to keep customers happy by providing quality products and technical support, rather than reversing payments. At times we may reverse payments in order to comply with: credit card industry rules, ACH industry rules, Paypal terms of service, US law, and requests from verified US judiciary or law enforcement agents.

All other products have a 30 day money-back guarantee. To make a return simply send us the unused portion of the product along with the return form within 30 days of receipt.

This is subject to the further conditions set out below.